Privacy Policy

1. Introduction

Raasta Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make donations through our platform.

2. Information We Collect

We may collect information about you in various ways:

• Personal Information: Name, email address, phone number, mailing address, and payment information when you make a donation or register as a volunteer.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies to enhance your experience, analyze site traffic, and personalize content.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your donations
• Send you donation receipts and tax certificates
• Communicate with you about our programs and impact
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We share payment information with secure payment gateways (like PayFast) to process transactions.
• Legal Requirements: When required by law or to protect our rights and safety.
• Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through secure payment gateways.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: raasta.foundation.life@gmail.com
• Phone: 03145597407
• Address: House 1635, St 58, Phase 3, Bahria Town, Rawalpindi